Last updated: August 2026
Wellstarter respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information when you visit wellstarter.com, contact us or otherwise interact with us through our website.
Wellstarter is based in Trondheim, Norway and processes personal data in accordance with the Norwegian Personal Data Act and the EU General Data Protection Regulation (GDPR).
1. Who is responsible for your data?
Wellstarter is the data controller for personal data collected through this website.
Wellstarter
Stiklestadveien 3
7041 Trondheim
Norway
Email: post@wellstarter.com
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.
2. Information we collect
The information we collect depends on how you interact with our website.
Information you provide to us
When you contact Wellstarter through the website, by email or through a contact form, we may collect information including:
- Your name
- Company or organisation
- Email address
- Telephone number
- Information contained within your enquiry
- Any other information you choose to provide
We use this information to respond to your enquiry and communicate with you about our products, services or business.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Time and duration of visits
- Referring website or source
- General interaction with the website
Where required, this information is only collected through analytics technologies after you have provided consent.
3. How we use your information
We may process personal data to:
- Respond to enquiries and requests
- Provide information about Wellstarter and our products or services
- Manage business and customer relationships
- Operate, maintain and secure our website
- Understand how visitors use our website
- Improve website content, performance and user experience
- Comply with applicable legal and regulatory obligations
Our legal basis for processing depends on the purpose. This may include your consent, our legitimate business interests, taking steps at your request before entering into a contract, fulfilling a contract, or complying with a legal obligation.
Where processing is based on consent, you can withdraw your consent at any time.
4. Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors interact with wellstarter.com.
Google Analytics may collect information such as pages visited, approximate geographic location, device and browser information, traffic source, interactions with the website and the duration of a visit.
This information helps us understand how the website is being used and identify opportunities to improve its content, structure and performance.
Google Analytics uses cookies and similar technologies. Analytics cookies will not be activated until you have provided consent through our cookie consent mechanism.
Information collected through Google Analytics is processed by Google in accordance with Google’s applicable privacy and data protection terms.
You can withdraw or change your analytics consent at any time through the cookie settings available on our website.
5. Cookies
Cookies are small files stored on your device when you visit a website. They can be used to ensure that a website functions correctly, remember preferences and understand how visitors use a website.
Wellstarter may use the following categories of cookies:
Necessary cookies
These cookies are required for the website to operate correctly and provide functionality requested by the visitor. They do not require consent where they are strictly necessary to provide the website or service.
Analytics cookies
These cookies help us understand how visitors use the website, including which pages are visited and how visitors move through the site.
We use Google Analytics for this purpose. Analytics cookies are only placed after you provide consent.
Typical Google Analytics cookies may include:
| Cookie | Purpose | Typical duration |
|---|---|---|
_ga | Distinguishes website visitors for analytics purposes | Up to 2 years |
_ga_<container-id> | Maintains session information for Google Analytics 4 | Up to 2 years |
The exact cookies used may vary depending on the configuration of the website and Google Analytics.
6. Cookie consent
When you first visit wellstarter.com, you will be given a choice about the use of non-essential cookies.
You can accept or reject analytics cookies, and rejecting optional cookies will not prevent you from accessing the website.
Consent must be given through an active choice. Non-essential analytics cookies will not be placed before consent has been provided.
You can change or withdraw your consent at any time through the cookie settings available on the website.
7. Contact forms and enquiries
If you contact us through a form on our website, we use the information you provide to process and respond to your enquiry.
We will only request information that is reasonably necessary for this purpose.
Information submitted through the website may be processed by third-party service providers that provide website hosting, email delivery or form-processing services on our behalf. Where these providers process personal data for Wellstarter, appropriate data-processing arrangements are put in place.
8. Email and newsletters
If you choose to subscribe to email communications or newsletters from Wellstarter, we may use your email address and other information you provide to send these communications.
Where consent is required, marketing communications will only be sent after you have actively opted in.
You can unsubscribe at any time using the unsubscribe link included in the relevant email or by contacting us directly.
9. Sharing personal data
We do not sell your personal data.
We may share personal data with trusted third-party service providers where this is necessary to operate our website or business. These may include providers of:
- Website hosting and infrastructure
- Website analytics
- Email and communication services
- Website forms
- IT and security services
These providers may only process personal data in accordance with their contractual obligations and applicable data protection law.
We may also disclose information where required to comply with a legal obligation, court order or request from a competent authority.
10. International data transfers
Some of our service providers, including Google, may process information outside Norway or the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we take appropriate measures to ensure that the information remains protected in accordance with applicable data protection legislation. This may include relying on an adequacy decision or approved contractual safeguards such as the European Commission’s Standard Contractual Clauses.
11. How long we keep your information
We retain personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by applicable law.
The appropriate retention period depends on the type of information and why it is being processed.
Information submitted through general enquiries will normally be retained for as long as necessary to respond to and manage the relevant business relationship.
Analytics data is retained according to the retention settings configured within Google Analytics.
12. Your rights
Under applicable data protection legislation, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Request restriction of processing
- Object to certain processing
- Request transfer of your personal data where applicable
- Withdraw consent where processing is based on consent
Some of these rights depend on the circumstances and legal basis for processing.
To exercise your rights, contact us at post@wellstarter.com.
You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe that your personal data has been processed in breach of applicable data protection legislation.
13. Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or misuse.
While we take reasonable steps to protect information processed through our website, no internet transmission or electronic storage system can be guaranteed to be completely secure.
14. Third-party websites
Our website may contain links to websites operated by third parties.
Wellstarter is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy information provided by those organisations when visiting their websites.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.
The latest version will always be published on wellstarter.com with the date of the most recent update shown at the top of this page.
16. Contact
If you have questions about this Privacy Policy, your personal data or how Wellstarter handles privacy, please contact:
Wellstarter
Stiklestadveien 3
7041 Trondheim
Norway
Email: post@wellstarter.com